24/7 support
15 minutes
That's how fast your customers can be restored and back in business
2 hours / 2 days
That's often we save a snapshot of your customers' data
30 days
That's how long we store data in a secondary location
99,98 %
That's the uptime you can expect in our datacenter
Disaster Recovery is more than backup
If you or your customers are hit by crashes, hacker attacks, or something else, it may be necessary to restore your technological infrastructure. In the worst scenario, a backup doesn't cut it.
We backup all data at the datacenter once a day. We store data in a secondary location for 30 days, so we always have the opportunity to roll back all or part of the customers' platform.

Our disaster recovery gives you:
- Advanced replication of IT environment
- Faster recovery
- The ability to instantly run VM's offsite
- Highest possible uptime
- Secure storage in our Nordic data center

What is backup?
Backups are copies of company data. You may need a backup if someone deletes files or emails, or in case of system and software errors.
That way you can recover data if the company is exposed to incidents such as cybercrime, human error, or technical challenges.
With a backup you can restore files, but not functionality. Thus, you are not protected against major network crashes, which halts the entire company until the error is corrected.
What is disaster recovery?
You need disaster recovery if your business finds itself in worst case scenarios, such as crashes, natural disasters, or ransomware attacks.
Disaster recovery not only provides access to a cloud copy of data, but also to applications and infrastructure.
This is often done by the company switching to a redundant set of virtual servers until the primary data center and network are re-established. That way, the company can continue the work even if the normal infrastructure is out of order.

Disaster recovery, RTO, and RPO
In the ideal world, your data and infrastructure will be restored easily and quickly. But this is the real world.
While it is possible to run systems with non-stop data replication and instant failover, it is an extremely resource demanding setup that only a few customers are willing to pay for. Some applications can withstand being down for days without consequences, while others create immediate work stoppages, angry customers, or lost revenue.
Hence, it is necessary to look at the budget, resources, and prioritization of applications and data.
Typically, organizations decide by looking at Recovery Time Objective (RTO) and Recovery Point Objective (RPO). These two are related, but also serve their specific purpose.
... and what is RPO?
Recovery Point Objective (RPO) is concerned with how much data the company can afford to lose before it harms the company.
The main question is: how old is the latest backup?
Cloud Factory has a standard RPO of 2 hours.
This means that we take a snapshot of your customers' data every two hours.

We test your backup
Our Disaster Recovery as a Service ensures that your company's daily backup can be used to restore both individual files and entire system.
What's next?
Cloud hosting
Read more about the benefits of cloud hosting with a nordic distributor.
Partner benefits
Here are 5 reasons to become a partner at Cloud Factory.
Microsoft CSP
See your opportunity to sell Microsoft cloud solutions via our Partner Platform.